faq

Which platforms do you work with?

I work exclusively with Squarespace (for web, blog and e-commerce design), and Blogger (for blog design.)

Which platform should I choose?

Blogger is a free publishing platform with really great features.  If you’re wanting to start a blog, it's definitley the best one for you. It’s incredibly user friendly, covers all the basic blogging needs and is easy to upgrade from as you grow.

If you need a website, more advanced blog layout (example) or e-commerce, Squarespace is right for you. It is a paid platform, which means you pay monthly or annually to use it, and is incredibly affordable.

What's the turnaround time on a design?

It depends. Some designs take a few weeks, others take months. Many factors determine the timeline for the project (complexity of design, number or revisions, etc.) The entire creative process is unique and is best not rushed. That being said, my goal is to keep things moving at a steady pace to accommodate any launch goals you may have.

Can we set up a call to discuss my project?

I typically like to work via email. There are so many details to cover, and it's incredibly helpful to be able to look through our correspondence during the process. I do schedule occasional calls as needed but find the email method absolutely works the best.

What is your payment schedule and how do I pay you?

Payments are graciously accepted through Paypal. I will invoice you directly via email throughout the process. The payment schedule is as follows: 25% is required to secure your spot on the design queue, 25% is due at the start of the design process, and the remaining balance is due after the first round of proofing.

How will you know what I want my site to look like?

We'll begin the process with my design questionnaire. The questions are designed to provide me with an in-depth understanding of your design aesthetic and needs for the site. I'll send you proofs throughout, from the mood board to the final draft, to make sure every detail is perfect.

What should I do to ensure the process goes smoothly?

The most helpful thing you can do is have your content ready. Gather the images and text you want to use on the site and organize it by page so it will be ready for me when I ask you for it.

I purchased a custom domain (.com), can I use it?

Absolutely - I can help you set it up. You can also purchase domains directly from either platform as well. 

Why don't you work with Wordpress?

Long story short? There are too many moving parts. Wordpress requires separate hosting and an outside developer to execute the site design, making it a more expensive process. Squarespace yields a similar result without the need for outside hosting, expenses and resources. It's a win, win!

the process

Gather

We'll begin with a questionnaire that will allow me to understand your aesthetic, goals and vision for the site. We'll also collaborate on a Pinterest board, and I'll create a branding board to inspire us and set the tone of the project.

Design

Once we've gathered all the inspiration and the aesthetic is set, the design process officially begins! I will send you mock-ups of the design throughout the process, and we'll go back and forth collaborating on edits to ensure the perfect result. 

Launch

Once you've approved the design, I'll get to work installing it to your platform. I will also deliver any files, the video tutorial and will send along tips & tricks to help you make the most of your lovely new site.