Frequently Asked Questions
Which platforms do you work with?
I work exclusively with Squarespace
What's the turnaround time?
It depends. Some designs take a few weeks, others take months. Many factors determine the timeline for the project (complexity of design, number or revisions, etc.) The entire creative process is unique and is best not rushed. That being said, my goal is to keep things moving at a steady pace to accommodate any launch goals you may have.
Can we set up a call to discuss my project?
I typically like to work via email. There are so many details to cover, and it's incredibly helpful to be able to look through our correspondence during the process. I do schedule occasional calls as needed but find the email method absolutely works the best.
I purchased a custom domain (.com); can I use it?
Absolutely - I can help you set it up. You can also purchase a domain directly from Squarespace as well.
What is the payment schedule and how do I pay you?
Payments are graciously accepted through Paypal. I will invoice you directly via email throughout the process. The payment schedule is as follows: $175 deposit is required to secure your spot on the design queue, 50% of the remaining balance is due at the start of the design process, and the remaining 50% is due after the first round of proofing. For rush orders, the payment schedule is as follows: 50% is required to begin the project, and the remaining half is due after the first live site preview.
How will you know what I want my site to look like?
We'll begin the process with my design questionnaire. The questions are designed to provide me with an in-depth understanding of your design aesthetic and needs for the site. I'll send you proofs throughout, from the mood board to the final draft, to make sure every detail is perfect.
What should I do to ensure the process goes smoothly?
The most helpful thing you can do is have your content ready. Gather the images and text you want to use on the site and organize it by page so it will be ready for me when I ask you for it.
Why don't you work with Wordpress?
Long story short...there are too many moving parts. Wordpress requires separate hosting and an outside developer to execute the site design, making it a more expensive process. Squarespace yields a similar result without the need for outside hosting, expenses and resources.
It's a win, win!